Careline Operators
-Please contact us by e-mail, telephone or by Fax for more details
of the products and services described in this web site.
The Cirrus Careline operators monitor over 2,000 calls a day, offering vulnerable members of the community 24 hour access to our emergency response service.
All operators at our call centre are fully trained in the use of the telephone system that we have had puropsely designed to aid our clients by offering a waiting time of practically no time whatsoever. The careline operators are also trained to have a caring and sympathetic phone manner if the call warrants such a manner, they are very efficient and will deal with calls as soon as they come in, which gives the person on the other end of the line a great sense of security and trust.
We constantly monitor the operators here by analysing data from the telephone systemwhich means we can always tweak things here and there to ensure our own high standards are always being met. This is essential as the work we are doing involves clients that are usually in some form of sheltered accommodation or require assisted living and we are there only means of help we offer a totally flexible system but still keep our service running at its most optimum level.
The cirrus careline operators are part of the Peverel Group which is a group of companies that have formed to be the most comprehensive providers of property services for both retirement and residential locations.
The Cirrus Communication sysyems section of Peverel offers all the telecommunication and security solutions as well as products to companies that are in the residential property business as well as for services that provide care throughout the United Kingdom.