Welcome to Cirrus Communication Systems

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Welcome to Cirrus Communication Systems, warden call, sheltered housing, pabx, cctvCirrus is a leading provider of telecommunications, security and social alarm solutions. Our products and services are used by organisations involved with the provision of residential property and care services throughout the UK.warden call, sheltered housing, pabx, pbx, cctv, intruder alarm, security systems, careline, social monitoring, social alarms, fire alarms, fire detection, dispersed alarms, installation, maintenancewarden call, sheltered housing, pabx, cctv, intruder alarm, security systems, careline, social alarms, fire alarms, dispersed alarmsAt Cirrus we provide telecommunication warden call, sheltered housing and security solutions, in touch products and services to fire alarms, dispersed alarms organisations involved with the pabx, cctv, intruder alarm residential property and care services market across the UK. Based in New Milton, Hampshire with a second office in Hartlebury, Worcestershire, we work in partnership with local authorities, housing security systems, careline, social alarms associations, warden call, sheltered housing builders, fire alarms, dispersed alarms developers and freeholders and take pride in offering all of our clients a level of pabx, cctv, intruder alarm professionalism that is second to in touch none. Nationwide Coverage. We undertake contracts countrywide supported by our network of field support engineers and area fire alarms, dispersed alarms managers who in security systems, careline, social alarms turn are warden call, sheltered housing supported by our in-house in touch maintenance and repair facility and administrative functions. We pabx, cctv, intruder alarm also operate our own 24-hour emergency call and monitoring in touch service and central station.Solid Foundations. We are part of the Peverel Group, pabx, cctv, intruder alarm comprising some of the leading providers of services to residential security systems, careline, social alarms accommodation in the UK. Services include: retirement property sales; in touch buildings, contents and travel insurance; residential lettings and warden call, sheltered housing residential property management. The Group is one of the largest managers and freeholders of privately owned residential fire alarms, dispersed alarms developments in the country. Whilst you may not see the position pabx, cctv, intruder alarm you are looking for today, Cirrus is growing rapidly nationwide. We fire alarms, dispersed alarms therefore welcome speculative applications and warden call, sheltered housing will definitely get back to you should a suitable security systems, careline, social alarms position arise sometime in the future.Working for Cirrus means security systems, careline, social alarms working for a company which puts quality of service first at fire alarms, dispersed alarms all times, illustrated by the fact we hold our ISO9002 warden call, sheltered housing certification. In a in touch competitive industry we in touch succeed through the professional and customer focused pabx, cctv, intruder alarm approach adopted by our staff. Whether you work in the pabx, cctv, intruder alarm field as one of our service engineers or are based at our in touch offices in New Milton, Hampshire, and Hartlebury, Worcestershire, we warden call, sheltered housing will provide you with the support and fire alarms, dispersed alarms infrastructure security systems, careline, social alarms you require coupled in touch with ongoing training and development to ensure you will always stay one step ahead of the rest.

How Cirrus Careline works

How is the call to Cirrus Careline activated?
There are many products on the market which allow you to utilise the Cirrus Careline service (i.e. BT In Touch 1000, Smart Call, Tynetec Sayphone, etc.). These products are activated by a pendant, push button or pull cord system that allows the call to be answered by one of our highly trained operators who will talk to you and find out what the problem is. All of the operators have been recruited from differing communications backgrounds. However, there is a common quality they all share, the ability to empathise and deliver a service full of reassurance and understanding. Each operator is extensively trained and this training continues after the initial training period, confirming that we are dedicated to the continual training and development of our staff which ensures our clients receive high levels of customer service.

What happens then?
When your call reaches the call centre, it is identified using a digital code, which automatically brings up all of the details supplied when you registered for the service. These details include name, address, medical history, GP and key holder details.
These details are held on Cirrus Careline's secure computer system and we adhere strictly to the Data Protection Act. You can rest assured that the information is only used for your protection and well being.

The operator will talk to you and decide what course of action to take. When required, they will call your GP or the Emergency Services.

What if I can't answer?
If there is no voice contact after 4 attempts, the emergency services are immediately called.

How will my GP/ the Emergency Services gain access?
Initially, your key holder will be advised of the situation but the Emergency Services may be required to gain forcible entry to your property. Cirrus Careline can advise on various options for safe key storage.

For more information on how Cirrus Careline works, please click here.

Want to know more? Then either give Careline a call on 0870 243 0596 or e-mail us on monitoring@cirruscom.co.uk

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